{"id":826,"date":"2021-11-28T13:53:16","date_gmt":"2021-11-28T16:53:16","guid":{"rendered":"https:\/\/ambientedetestes.com.br\/labquest\/?page_id=826"},"modified":"2022-07-04T19:19:25","modified_gmt":"2022-07-04T22:19:25","slug":"services","status":"publish","type":"page","link":"https:\/\/labquest.com.br\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"\t\t
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Our services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In order to grow and innovate, it is necessary to understand what the healthcare consumer needs and how is the performance of your product or service after sales.<\/p>

That\u2019s why we work with different types of market research<\/strong>, to approach the final target audience<\/strong> in different ways, seeking to understand all their standpoints. The goal is to collect accurate results for your research and carry out a detailed analysis of the demand required. We execute qualitative and quantitative studies<\/strong>, translation and transcription services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Types of research<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Qualitative research<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Qualitative research seeks to analyze non-numerical data, that is, the information can be collected through images, videos, interviews, conversations, recordings, audios, among other formats.<\/p>

The methodology of qualitative research is exploratory, that is, it seeks to understand consumer behavior and their perception of a product or service, studying their individual experiences and opinions. Therefore, to obtain the necessary information, we combine some qualitative methodologies and techniques that allow us to reach the answers.<\/p>

Ideally, qualitative research and quantitative research should go together towards a more accurate result and better insights, as one can complement the other.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tLearn about the qualitative methods we offer:<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Immerse is a qualitative method<\/strong> increasingly present in the market. It has the same characteristic as the face-to-face conversation, but with some particularities such as: consumer profile and number of people. Though this method, we gather 100 people in an online chat room and the moderator interacts with everyone and, with that, we acquire and record qualitative data<\/strong> for the client.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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In the qualitative<\/strong> research method<\/strong> Focus Group, it is possible to verify the reactions of the target customer<\/strong> in relation to a particular product or service. The survey is carried out with a group (usually from 8 to 12 people or in the Triad format with 3 people) chosen according to the product or service. They get together and start debating on a topic proposed by the moderator. The conversation is relaxed and varied techniques and approaches are employed, so that respondents feel free to express their opinions on the topic addressed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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In-depth interviews are also among the qualitative research methods<\/strong>. In this case, individual interviews are carried out employing deeper questions, involving the habits, perceptions and experiences of the customer<\/strong> in relation to a particular product or service. Through topics previously scripted, the interviewer directs the consumer to discuss each of them.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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A inovadora <\/span>pesquisa qualitativa explorat\u00f3ria<\/strong>, permite ambientes colaborativos para <\/span>pesquisas quali e quanti<\/strong> que por meio de um espa\u00e7o, similar ao de uma rede social, re\u00fane pessoas com interesses em comum sobre um produto ou servi\u00e7o, onde o <\/span>p\u00fablico-alvo<\/strong> poder\u00e1 discutir na estrutura de um bate-papo informal sobre suas experi\u00eancias. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The workshop methodology allows us to approach, connect and interact with consumers, and to get active and committed users to participate in the survey. It brings together people from different regions, genders, ages, among other characteristics, who have a high engagement. They engage with extensive participatory interactions, helping with decision making.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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One of the key points of ethnographic research is to understand and describe the social and cultural signs of the groups in which consumers are inserted. In this qualitative research methodology, the main objective is to deeply understand the culture of communities and social groups. And through the collection of data and information during the research, the ethnographic characteristics of a specific group can be traced.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCOSTUMER JOURNEY<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Knowing in depth the consumer journey is essential to succeed in any strategy. The purchase journey research methodology leads to a deep understanding of consumer behavior, and traces in detail how the customer relates to your company, product or service.<\/p>

With this qualitative research, you get the information you need to assertively direct your business’s communication, positioning or strategy efforts, thus reaching a qualified target audience.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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It is common for qualitative research to use techniques originating from human science to analyze the most subjective needs of consumers, ranging from how they think, to their perception expressed in verbal and non-verbal manners.<\/p>

Semiotics is a theory that involves meanings, the construction of meaning in a language, text or image. Through this qualitative research methodology, it is possible to understand how the cultural element employed consciously and unconsciously influences consumer behavior.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The consumer neuroscience method is about the union of techniques of science and marketing, with the goal of understanding consumer behavior in depth, through brain processes and neurobiological activities.<\/p>

One of the advantages of this methodology is that the information obtained is very thorough and more accurate. This type of qualitative research is key when it comes to allowing a better understanding of consumption, impulses, desires, motivations and factors that end up collaborating in decision making.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The passive monitoring method is employed to collect mainly objective information about facts and not feelings. Through monitoring software that can be installed on digital devices such as cell phones, tablets or computers (with consumer consent), it is possible to passively collect clickstream data.<\/p>

This way, instead of asking questions, it is possible to analyze information such as websites visited, keywords, searches and applications used on each device, without depending on the consumer, or risking that they are altered by them.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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If you are looking for a contextual understanding of consumer behavior over a period of time, it can be difficult to create suitable scenarios in a research environment for these types of data.<\/p>

The User Diary is a qualitative research method used to collect behavioral data, experiences and activities during a pre-established period. This way, the participants record their experiences and specific information daily as they happen, in real time.<\/p>

This type of tool is ideal for research that needs to collect information about consumer’s habits, usage scenarios, attitudes and motivations, behavior changes, customer journey, outside the context of the study.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Quantitative research<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Quantitative exploratory research is a method that translates data acquired into numbers and obtains conclusive answers on the topic addressed, such as: habits, opinions and behaviors. This data is used to interpret the results of a population, for example, and can be transformed into insights and strategies for your company.<\/p>

Ideally, quantitative research and qualitative research should go hand in hand towards a more accurate result and to better insights, as one can be complementary to the other.<\/p>

The quantitative approach measures and determines the facts by collecting data in the form of figures. It allows for the understanding of behaviors and other conducts of the individual who belongs to your target market and to a certain group.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Learn more about the types of quantitative surveys we offer:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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CATI is a quantitative survey<\/strong> conducted by telephone. This is one of the strategies for collecting quantitative data, allowing for interpersonal communication. The interviewee answers the questions via telephone and there is no face-to-face meeting, making them feel more comfortable with sharing information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The focus of this quantitative method<\/strong> is to provide comfort to respondents, in addition to enabling segmentation. This is due to the fact that the product can have its target audience<\/strong> spread out in different cities in Brazil. This quantitative research<\/strong> makes it possible for us to reach out to all these people and collect information via a web questionnaire, which allows for data to be even more comprehensive.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPAPI | FACE TO FACE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The Face-to-Face survey is employed in various quantitative studies<\/strong>, since it is a technique that uses a semi-structured or structured questionnaire. As the name suggests, it is a face-to-face interview with the interviewee. Depending on its objective, this qualitative research<\/strong> can be carried out in a specific place, in order to hear and capture information from a pre-defined number of people, according to the calculation and sample distribution.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The CAWI quantitative research methodology is based on a web interview. This technique utilizes online questionnaires, that are filled out by respondents via email or website.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMOBILE RESEARCH<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Mobile Research is a type of quantitative research indicated to understand customer satisfaction, habits and attitudes, concept tests, communication and shopper Research, providing advantages such as:<\/p>